Find Clarity, Fast
We’ve gathered the most common questions families ask about our services, process, and support. If you don’t see your answer here, our team is always ready to help.


Answers for Families and Caregivers
Who can access your services?
We serve children, youth, and families across New York and Texas. Eligibility depends on the specific service, but our team will guide you through every step to see what programs fit best.
Do your services replace clinical therapy?
Our programs are designed to complement—not replace—clinical therapy. We work alongside healthcare professionals, schools, and families to provide wraparound support that enhances overall progress and well-being.
Where do services take place?
Services are provided in the setting that works best for each child—at home, in school, or in the community. We aim to deliver care and support where it feels most natural and comfortable.
How do I know which service is right for my child?
Every family’s situation is unique. Our intake team will talk with you about your child’s strengths, challenges, and goals, then recommend the most appropriate services to meet their individual needs.
Do parents and caregivers take part in the process?
Absolutely. We believe lasting progress happens when families are actively involved. Parents and caregivers are key partners in planning, goal-setting, and supporting their child’s growth throughout the process.
Ready to Take the First Step?
Whether you’re a parent, school, or community partner, Sunshine Care Network is here to guide you. Let’s build brighter futures together.

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